Etech’s world-wide centers – Onshore, Nearshore, and Offshore, contain the capabilities to customize the answer that most effective in good shape all of your requirements. With Etech’s world-wide outreach, Etech is usually available to guidance your consumers and deliver consistent Excellent encounters.
The ability to Assume in your toes in a quick-paced environment where by messages over chat, simply call and e mail occur quick and furious;
Get all expected data whilst focusing on buyer’s motive to Speak to and update tickets according to the interaction or escalate the exact same to involved department.
Completes Specific initiatives and also other duties as assigned by HR supervisor in step with skill established and information.
Is open and conscious of consistent coaching; normally takes an active purpose in functionality preparing and objective environment; participates in Experienced enhancement and self-advancement actions
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you'll supply partaking, responsive, well timed telephone and e-mail aid here to shopper purchasers, profits, and also other interior crew associates. You would be the level of contact for The buyer and/or revenue team member as you retain them informed from the position of open up concerns though actively Doing the job to troubleshoot and solve them.
knowledge Doing work as Portion of a collaborative staff - we work with each other to be certain customers can easily use our services and products with none trouble and great experience is offered for the duration of each individual conversation.
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Be open up and conscious of steady coaching, get an Lively function in efficiency planning and objective environment.
Be open and responsive to constant coaching, take an Lively role in overall performance preparing and objective location.
shown capacity to meet up with deadlines, complete crucial time delicate tasks & adapt immediately to last second improvements
A professional demeanor with a chance to choose possession of every chat, call or e mail and locate a solution for every shopper.
Be open up and responsive to constant coaching, consider an Lively function in functionality scheduling and purpose location.